How Does Voice Carry Over Work?

Voice Carry Over - VCO - lets individuals with a hearing loss continue to use their own voice on the telephone. Calls made through your state relay service allow you to speak to the person you are calling and read what they say to you as it is typed by the relay operator. That side of the conversation shows on the display of your VCO telephone or adapter. The relay service is free and available 24 hours a day, 7 days a week. It is provided by the local phone service and can be accessed in all areas by dialing 711. Some locations provide a separate relay number for VCO calls. Check your local phone book. The only charge would be normal long distance charges if you are calling outside your local area. You must use a VCO capable phone or a TTY and a telephone to make VCO calls. If the person you are calling has a TTY, you do not need to use the relay service. You can call direct.